Return & Refund Policy

# Return & Refund Policy Last Updated: April 20, 2026 Website: https://xinghaosports.com/ (Beiao Sports) 1. Return Time Window Customers can apply for product return within 30 days after receiving the goods. 2. Return Requirements The returned product must be unused, undamaged, complete with original packaging, and not affect secondary resale. Custom engraved & customized products are non-returnable. 3. Refund Rules After we receive and inspect the returned item, full payment refund will be issued to your original payment account within 3-7 business days. 4. Return Shipping Cost - For product quality problems, wrong delivery, damaged goods: We bear all return shipping fees. - For personal reasons (unwanted, wrong choice, no longer needed): The customer needs to bear the return shipping cost. 5. Non-Refundable Items Used products, artificially damaged goods, customized engraved items, clearance discounted goods are not eligible for refund and return. 6. Contact Us Return service email: gg249052099@outlook.com