Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at gg249052099@outlook.com. Please note that returns will need to be sent to the following address: 1F Block A, Shunjing Road 10, Songxia Industrial Park, Shishan Town, Nanhai District, Foshan, Guangdong, China 528234

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at gg249052099@outlook.com.

Refund and Return Policy
Thank you for shopping at Xinghao Sports. We are committed to ensuring your satisfaction with every purchase.
Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, items must be:
• Unused and in the same condition as received
• In the original packaging
• Accompanied by proof of purchase
The following items are non-returnable:
• Used or damaged equipment
• Customized or personalized items
• Final sale items
Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping method. Xinghao Sports is not responsible for items lost in transit.
Refunds
Once we receive and inspect your return, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
If you received a defective or damaged item, please contact us within 7 days of delivery and we will arrange an exchange at no additional cost.
Contact Us
For any return or refund inquiries, please contact us at: 📧 gg249052099@outlook.com We aim to respond within 1–2 business days.