Shipping Policy
Shipping Policy
Thank you for shopping with Beiao Sports! Here is everything you need to know about our shipping.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates
- United States (Standard): $3.00 flat rate
- United States (Expedited): $3.00 flat rate
- Other countries: Shipping rates are calculated at checkout based on destination and weight.
Estimated Delivery Times
- United States: 7–15 business days
- Canada: 10–20 business days
- Other countries: 15–30 business days
Delivery times are estimates and may vary due to customs processing, carrier delays, or peak seasons.
Customs & Duties
International orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping rates.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery window, please contact us at support@xinghaosports.com and we will investigate with the carrier on your behalf.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.
If you have any questions about your order, please don't hesitate to reach out to our support team.